Thank you for visiting , your destination for high-quality products. We value your privacy and are committed to protecting the personal information you share while browsing, shopping for, or purchasing our products on our website (the “Site”) and using our services. This Privacy Policy outlines how we collect, use, and share your information in a clear, transparent way.
1. Information We Collect
We gather three types of information to enhance your shopping experience:
Personal Information: Your name, email address, phone number, shipping/billing addresses, and payment details when you create an account or place an order. We never store full credit card numbers on our servers—all payment data is secured by our third-party processor.
Browsing Information: Data about your interactions with the Site, such as the items you view, sizes you browse, and search queries. This is collected via cookies and similar tools to understand your preferences.
Other Information: Voluntary details you share, like product feedback, comments, or requests for care tips.
2. How We Use Your Information
We use your information to make shopping seamless and personalized:
Process and fulfill your orders (e.g., verifying shipping addresses, coordinating delivery).
Manage your account (e.g., saving your preferred sizes, tracking past orders, answering product-related questions).
Personalize your Site experience (e.g., recommending items based on your browsing history, highlighting new arrivals that match your preferences).
Improve our Site and offerings (e.g., refining size charts based on customer feedback, expanding our product range to align with user preferences).
3. How We Share Your Information
We only share your information in limited, necessary ways related to your orders:
Third-party service providers: Payment processors (to securely process payments), shipping carriers (to deliver your orders), and marketing agencies (to send updates about new collections—only if you opt in). These providers are contractually required to use your info solely for our services and keep it confidential.
Other businesses: In the event of a merger, acquisition, or sale of assets (your information would transfer to the new entity, with the same privacy protections).
Law enforcement or government authorities: If required by law (e.g., to comply with a subpoena related to a fraudulent order).
4. Cookies
We use cookies to enhance your shopping experience. These small files on your device help us remember your preferred sizes, keep your shopping cart active, and track items you’ve viewed to make relevant recommendations. You can adjust cookie settings in your browser (e.g., disable non-essential cookies), though this may limit personalized features like saved size preferences.
5. Data Security
We take robust steps to protect your information—including encryption for payment details and secure server storage—from unauthorized access. However, no internet transmission is completely secure, and we cannot guarantee absolute protection against data breaches. We will notify you promptly if a breach affects your information, in compliance with applicable privacy laws.
6. Your Rights
You have clear rights regarding your information:
Access the personal info we hold (e.g., your order history, saved shipping addresses, or browsing data).
Request correction of inaccurate information (e.g., a misspelled name or outdated phone number).
Request deletion of your account and associated data (subject to legal requirements, like retaining order records for tax purposes).
To exercise these rights, reach out using the contact details below.
7. Changes to This Policy
We may update this Privacy Policy (e.g., to reflect new offerings or changes in privacy laws). Revised policies will be posted on the Site with an updated “Last Updated” date. Continuing to use the Site (including shopping for our products) means you accept the new terms.
8. Contact Us
If you have questions about this Privacy Policy, contact us at: [email protected].
9. Cross-Border Data Transfers
We are based in the United States, so all your information (including data from Canadian customers) is transferred to and processed in the U.S. By using our Site, you understand U.S. privacy laws may differ from your home country (e.g., Canada’s PIPEDA). We use contractual safeguards (like Standard Contractual Clauses) with our service providers to ensure your information is protected to a standard comparable to Canadian privacy rules. Canadian customers can email [email protected] to request access, correction, or deletion of their information related to orders, in line with Canadian privacy laws.
