Accepted Payment Methods
We accept all major credit and debit cards for orders placed on our website, including Visa, Mastercard, and American Express. All transactions are processed securely through our PCI DSS-compliant third-party payment processor, which uses end-to-end encryption to protect your financial details. We never store full card numbers on our servers, ensuring your payment information stays safe when you shop with us.
- United States: All orders shipped to U.S. addresses are priced and charged in U.S. Dollars (USD).
- Canada: Orders shipped to Canadian addresses are priced and charged in Canadian Dollars (CAD).
The currency selector located at the top of our website serves as a price preview tool, allowing you to view costs in your preferred currency. However, please note that the final payment processed on your card will always reflect the currency corresponding to your shipping country (as outlined above)—regardless of the display currency chosen.
If your card is issued in a currency other than USD/CAD , your bank or card issuer may apply a small currency conversion or foreign transaction fee. These fees are set and collected by your financial institution, not our store.
When you place an order, your bank may place a temporary authorization hold on your card for the full order amount. This hold verifies sufficient funds and is not a final charge—we only capture the full payment when your order is confirmed and prepared for shipping (typically 1–3 business days after payment submission). If a payment is declined or flagged for fraud review , our team will contact you promptly to verify your payment details. If we cannot complete verification within 48 hours, we may cancel the order to avoid delays.
Approved refunds for returned products are always issued back to the original payment method used at checkout. Once we process your refund, it will appear on your financial statement within 5–10 business days—timelines may vary slightly by bank, and refunds for high-value products may take an extra 1–2 days to post due to additional financial institution review.
For any questions about payments for your order—including authorization holds on your card, currency conversion fees for Canadian shipments, or refund status for returned items—please reach out to our customer service team at [email protected]. We’re here to resolve payment issues quickly so your shopping experience is stress-free.
